Both have their merits so it would depend on the situational requirements. It my personal preference to use Know It! mode due to it not requiring a live environment and it’s ability to track end-use progress.
Both modes have equal training merit. Do It! mode without a separate training environment system runs the risk of the training exercises not working properly. Know It! mode is a simulated environment, so the exercises will always work, you would only need to update the topics that were affected by the changes made by the Application Developer.
Resolution preference is based on performance capability of the end user computers so it is best to use a common denominator theory. What resolution can you guarantee all end user computers support? Most business computers have the capability to support the 1024 x 768 resolution display setting.
When changing the logos of UPK deliverables you can change bother the logo for Knowledge Center output and the local player package. To change the logo for knowledge center you would go into the \Web Sever\KCenter\Images directory find the current oracle logo (small_logo.gif) rename it and paste in the new custom logo and rename it
The customization of the player is done bye editing the skin.css file located as follows Publishing Content/Player Package/css/skin.css
Yes. The UPK Player is DHTML and can be accessed behind most firewalls.
