The HGS Education Programs integrate end to end business process flows with role focused tasks. This approach empowers users with the right set of information prior to engaging in transactional training. Our training programs provide a full range of Customized ERP training services that have made companies large and small successful.
Our unique combination of expertise, technology, and integrity has set new standards of quality in the training industry. We provide learning opportunities in two intertwined spheres. We empower companies with our Education and Training Programs.
We’ll provide you with programs that truly enable your end users to be more productive. By incorporating your organizations policies and procedures within training, your end users will gain an understanding of how to use the product in the context of their specific role.
Saving a document in UPK developer does not save an actual document to your hard drive directly but to a specific directory encoded for use with UPK Developer. So when you go to import it, the file will not show because what it is looking for is an “.odarc” file. The odarc file is the
You need a License for each user, both for using UPK Developer and Knowledge Center.
Yes. You’ll need a Manager account or another account with permissions to change and alter other accounts/profiles. To change the Admin user password: 1. Log into Manager. 2. Click the plus symbol (+) to expand the Workgroups collection. 3. Click the plus symbol (+) to expand the Master workgroup. 4. Click the Users collection. 5.
When using audio in UPK you be sure to click the “Play Audio” option in the publishing wizard when setting your publishing options and select the “All available sound” option from the drop down menu.
It is possible to determine the length of a given topic by publishing the library and viewing each topic in See It! mode but there is currently no way to determine the length in minutes. If your trying to determine the length in frames you would have to do something similar by going into each topic
What has happened here is the crash reset your user profile and UPK is waiting for you to check it back in, problem your profile is now being treated as a different profile so you are unable to check it in because the “original” profile no longer exists due to the reset. The only option
When changing the logos of UPK deliverables you can change bother the logo for Knowledge Center output and the local player package. To change the logo for knowledge center you would go into the \Web Sever\KCenter\Images directory find the current oracle logo (small_logo.gif) rename it and paste in the new custom logo and rename it
Yes. The files you’ve created are never actually deleted only removed from the outline. To find the topic you wish to re-use, simply right click on the section you want to link it to, select “Link Existing Document” and locate the topic in the folder you’re using to store files associated with the module.
When recording topics there are a number of ways to check if a topic has been recorded or just created as a place holder. The topic icon shown in the Table of Contents have visual indication to where it has been recorded. When the topic has been recorded on, the icon has what looks like
After updating to UPK 12 a common error when copying over style sheets, is that when it asks you to update your style sheets when you publish only to get the error that not all style sheets have been copied over. What’s happening is there have been some features that were not reinstated and UPK
