Author Archives: hallgroup

I created a document and saved it on my desktop and when i went into the UPK client to import it , I cannot see it on the import screen and I do not see an option to publish it to the KC.

Saving a document in UPK developer does not save an actual document to your hard drive directly but to a specific directory encoded for use with UPK Developer. So when you go to import it, the file will not show because what it is looking for is an “.odarc” file. The odarc file is the

Read More

Is there a procedure to reset admin password after restoring an old database to import old content?

Yes. You’ll need a Manager account or another account with permissions to change and alter other accounts/profiles. To change the Admin user password: 1. Log into Manager. 2. Click the plus symbol (+) to expand the Workgroups collection. 3. Click the plus symbol (+) to expand the Master workgroup. 4. Click the Users collection. 5.

Read More